Hunter S.

This company has nothing but issues. Whether you cant start your server for an entire day or it randomly turns itself off every several hours, or you can't even view your zap-hosting control panel for several hours at a time. It is ALWAYS something with this awful company. I even tried to ask for a refund after having many of these issues, and even after they ADMITTED to having tons of server issues and offered me a $10 voucher (What a joke) they tried to blame me saying I must have installed something onto the server I just purchased that literally only had the files the server came with on it, and they REFUSED a refund. That's right, Zap-Hosting will hold any unhappy customer hostage, so just know that going in.

The best part? Their support team was the one that literally told me I could get a refund;

"As a courtesy, however, we offer a one-time refund to the ZAP account, less the elapsed time."... and when I said "Great, yes please!", they replied back with Well actually we can't do a refund that we LITERALLY just said we could do. It would only be zapcoins to purchase more products from them, NOT a refund, which is NOT what they told me the first time. They LIED. This company blames customers, lies to them, and refuses to issue refunds for unhappy customers. STEER CLEAR of this disaster of a company.