So... I accidentally picked the wrong theater, it was over 45 minutes before the show started, i tried to fix this on their useless fcking website BUT because i used a $5 gift coupon, i was unable to do this online ( $48 worth of tickets), i tried to call but they already had closed at 10Estern time, tried to get a refund and exchange for two weeks, showing them screenshots with proof yet no luck, tried a few days later and explained the situation better to another lady, no luck, no credit. If i could punch these mtherfckers in the face I would. FCK THIS COMPANY.