The backdrops I ordered in late January 2020 took until late March to arrive, but only half the order arrived, the other half arrived by special delivery a week later after I contacted them. So they CAN get stuff on time if pushed. However, I had to ask them a few times where my order was. The backdrops are fine, quite strong although lightweight. VERY creased though, as if they were at the bottom of a pile of them. I've used an iron on just cooler than silk setting with quite a lot of pressure to almost get the creases out of one. Apparently the sun works better than other methods but there isn't any here yet (Highlands, Loch Ness!) In fairness, the backdrops are well made and look just like the website description, and the 3ft x 5ft size is great for photographing small items like cakes and hats, and wooden boxes and bowls, what we wanted them for. But it would be a BIG improvement to send them rolled not folded. And without such a long wait.