- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Always under review... for a simple and clear case---you put deposit 4 months before check-in but host is out of contact and cancelled your reservation. What customer right do you expect as a guest in the relationship with Airbnb?
When you lost contact with host, airbnb won't compensate your loss for rebooking even though you put deposit through airbnb to secure the booking and notified airbnb timely. Airbnb just accept deposit and charge service fee but is unwilling to take its own responsibility!
Tip for consumers:
Deposit is nonsense! Airbnb takes deposit but won't t take any responsibility to compensate you if the host cancels the reservation or you lose contact with host.
Products used:
Airbnb vacation house rental
Hua Y. hasn't received any helpful votes
hua hasn’t received any thanks yous.
hua doesn’t have any fans yet.
Empty.
