howard c.

Everything is good if everything goes right once something goes wrong or you need help don't expect to even receive an answer to your email for at least a week and a half. They are abysmal. I've been using Vudu since it was a set-top box that you had to pay for just to stream movies. I am done with Vudu. Fortunately the hundreds of movies that I bought from them are all digital and can be transferred to another service. I even send an email complaining and they sent me a generic response back not even acknowledging that I was upset with their customer service. Not even any humility as a company, I'm done.