Hoss T.

I used this site to book a week of car rental in July 2022 for Costa Rica. Paid for full car rental to their partner site (Thrifty car rental). Once arrived i was told they don't have that car that has been fully paid for 6 weeks ahead of time. After long arguments they finally gave me an old van with few mechanical issues. The counter person even told me about the issues to begin with. Since we were in a foreign country with little help, we had to take the rental. Autorental was of no help and could not care less about the issue. No one to talk to and email complaints are ignored. This site is a SCAM do not use it if you want peace of mind.

Example #2. Tried to book a car here in Reno, NV for 4 days. Rates shown on the site is under $21/Day, however, once you go to to pay, total is $320! How do you go from the initial quote to four times that? See my screen shot and you see what I mean. I had no intention of using this site again but when you are on Kayak, they automatically send you to this site. DO NOT USE THIS SITE.