Can't say enough about my new purse!!! I absolutely love my LV Neverfull. I received it and am just in love. I also can't say enough wonderful things about the customer service at Purse Valley! They were so very honest and kept me updated on the status of my order as my order was delayed a few days due to the Chinese New Year. The quality of my bag is AMAZING! I'm so thrilled to have found this site and can't wait to,order more things! Thank you Purse Valley!