Hooper A.

Bought a large photo printed on glass. When I opened the box, it looked very different from what was shown online- colors were much darker. Was told my lighting was not right and basically my expectations were unrealistic. Said they would contact their vendor to see if the product was "within acceptable specs". Opened a case with PayPal, who sent them a letter. Suddenly they sent me a return label. I was told I would get a refund within 10 days of product return. That did not happen. Yesterday they reached the end of PayPal's patience, and PayPal refunded my purchase price.