Ordered on Dec 6. Received email stating delivery Dec 13-16. No arrival. Customer Service said I need to allow 10-15 business days for an update to ready to ship. No update. No reply. They also said that shipping could take another 5-15 days to arrive after they are "ready to ship". I have shopped here for YEARS... continuously going down hill. They should not send emails w phony dates for delivery... also on their app you can add expedited shipping which I paid for last order, to complain about and they said they did away with expedited shipping last year asked me what kind of phone I use cuz the app had to be updated. I asked for a refund for that shipping. Never got it. Gave them one last chance. I could have walked to their warehouse and back by now.
Submitting charge back. Done. DO NOT SHOP!