Holly C.

My siblings and I are trying to create Beneficiary IRAs so we can receive the funds left in my deceased father's IRA (his IRA is with Ameritrade so we have to first get Ameritrade to create Beneficiary IRAs for us before we can move the funds elsewhere). It should take only 3-5 business days to create the Beneficiary IRAs but Ameritrade is playing games. On 7/18/23 I submitted my application for a Beneficiary IRA. On 7/26/23 I called for an update and was told they were currently working on applications received 7/1/23. On 8/3/23 I again called for an update, and was told they are currently working on applications received 6/30/23. What? They're going backward instead of forward? Something's not right here... but nobody at Ameritrade will give me a straight answer or connect me to someone who can. In the meantime, the funds are locked into Ameritrade (yes, they continue to make money on money that is legally mine while I am losing money by not being able to invest it elsewhere... and there seems to be nothing I can do about it). I feel like I'm in Bernie Madoff land.