H N.

Shipping is too much. Would not button again without a coupon. Added one item that was 14 cents and shipping doubled

I've submitted 3 requests now and they are quicker to replying and denying on reviews than they are to the actual requests.

All I want is what I ordered, it's been a month. I get told 3 different things in a weeks time. Then told on a trust pilot review that I'm lying.

You know I'm not lying that their shipping policy is insane and their customer service is a joke because literally every review online that mentioned customer service says it's bad.

I personally ordered 20 manga, only from them because I didn't want to split up my order across 5 sites because the weren't in stock all in one place. Some were expected in stock soon on right stuf, but then a month passes and I ask when to expect it I'm given a rude response and no time frame. Ok, so can I pay for you to ship my in stock items then?

No, they don't want to acknowledge there is any option to remedy this besides "cancel your order if you don't like our policy". Cool, but the policy is it's up to their discretion, not that they can't or won't do it. They are willfully denying me to be jerks. It's infuriating to say the least.

How long are you going to treat customers like this and expect to stay in business? Maybe don't sell stuff you don't have in stock if you choose to withhold instock items for months or years ("no timeline")?!