I called this morning for bee infestation. I was told someone would be here between 3 and 5 pm. At 5 I called them, thinking I misunderstood. I gave my name to the person who answered, and asked when my appointment is. She said "between 3 and 5. When did you call?" I told her this morning. She said "We don't do same day appointments." She didn't know why I was given that time, but she would put me on the schedule the next morning. Nope, I'll call someone else.