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H H.

Contributor Level

Total Points
82

1 Review by H

  • thredUP

12/9/17

The way the website works, they pay flat rates for items under a certain dollar amounts so it is to their advantage to lean towards pricing things on the low side. I received the same upfront payout for items that ranged greatly in value. It's a bit of a shock to get the same paltry payout for a $250 dress and a $50 dress. Truthfully, lower priced items probably sell faster so they most likely don't really care enough about making a moderately higher profit to keep the mid range value items in inventory. I received a 60% payout on a couple of consignment items, which is actually better than TheReaReal, but I felt like they lowballed the price on most items to avoid a consignment payout and to sell items faster. It takes a couple of months for them to go through a consignment bag and I'll bet they have more inventory than they can handle. They listed a genuine Gucci Wallet I sent them as an "unbranded" wallet for a fraction of the price so that I got a ridiculously low upfront payout. Perhaps the people who sort through the items aren't educated regarding designer brands. They turned down and returned (which I was happy about considering the wallet incident) a pair of Jimmy Choo Shoes which were later accepted by TheRealReal for a 55% commission. Their rules about questioning the listing price of items are so strict that by the time I realized they had lowballed the price of many items it was too late, contractually, to ask for them back. As far as buying from Thredup, with a little time and effort, you can probably find great deals. Several great items that I sent sold quickly at a tiny fraction of the price I bought them for and often at a website discount. I guess their business model works for them and some of their buyers, but it doesn't favor the seller especially if your items are moderately expensive or above. Other websites are better for selling high end or designer items and it's probably better to donate your moderately higher value clothing. You may received more in charitable deductions for donating.

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