I ordered a Barbie Fairy worth ph1700 and they delivered a Barbie Fashion Doll worth 1000pesos. WRONG ITEM! I cant get the excess 700pesos that I paid. I cannot return the item because it was a gift and have it delivered. The recipient doesnt know that it was a wrong item so she opened the box and threw it away after.
I ordered a BARBIE SWIM VEST. In the status it says, delivered, but IT WAS NOT DELIVERED. I DID NOT GOT ANY SWIM Vest!
BARBIE OFFICIAL STORE in LAZADA SUCKS!
We regret to hear what happened. For us to better assist you, may we know the order number of your item for us to check it? Rest assured that we'll resolve your issue in no time. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page@ http://bit.ly/2F2n6PH. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube, and Google+. Good day!