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Herman V.

Contributor Level

Total Points
263

2 Reviews by Herman

  • SimpliLearn

7/28/15

I signed up for a trial that clearly stated it can be cancelled any time. Unexpectedly $119 went off my account, long before the trial ran out. There is NO facility to cancel on ones account page on the website. Support is non-existent. I suspect a scam. They drag you in and then they drag you along making cancellation as difficult as possible.
Losing money is one thing- struggling to get out of a scam is more difficult. Save yourself the trouble.

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Jayanta K. – SimpliLearn Rep

Dear Herman,

It’s unfortunate that your experience with Simplilearn has been less than perfect. Our chat and email support team (24/7 live chat on Simplilearn.com) will usually have a resolution in 48 hours. In case you haven’t heard from them, do share your ticket number and I’ll try and expedite the process.

As your concern is with regards to cancellation, we will follow up with the appropriate team to respond to you directly.

Happy learning,

Regards
Social Media Team at Simplilearn

  • Bongo International

2/28/15

I bought a Emotiva Home Theatre amplifier. Emotiva is great. Unfortunately I have to deal with Bongo in the shipping process. The website showed a certain delivery date.
Bongo just introduced a 4-5 day delay by saying they charged a small amount of money from my credit card and I have to prove what it is. I would like to cancel my order but you can't even contact customer service via email. The website also shows that no orders will be cancelled.

First and last order if Bongo is involved - that's for sure. I may have potentially lost AUS $3200.

Tip for consumers:
I was not even able to reply to the email Bongo sent me about the sudden charge to my credit card that I have to prove. The reply address does not exist. Makes you think - doesn't it.

Service
Value
Shipping
Returns
Quality

Herman Has Earned 3 Votes

Herman V.'s review of SimpliLearn earned a Funny vote

Herman V.'s review of SimpliLearn earned a Very Helpful vote

Herman V.'s review of Bongo International earned a Very Helpful vote

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