I submitted the work and paid additional to be done in 3 days. The deadline was missed without any notice. In fact they contacted me a day later saying the writer produced an additional page and we would like to invoice you for it. Are these guys kidding me or what? How is that making it right for me? At the very least they could have said we will deliver an extra page free of charge! But they did not!
Hi Henri,
Thank you for taking the time to leave your feedback. We are very sorry about your order’s delay and any frustration. When you get a chance, can you email support@ultius.com with your order number? We take customer satisfaction very seriously and want to work towards a resolution. We look forward to hearing from you.
Thank you,
Ultius Client Support
Call/Text: (702) 979-7365
Email: support@ultius.com