I am very dissapointed in Indeed right now. I've been a customer for years and referred others to them. I was literally in the middle of sourcing and interviewing candidates and just got a generic email saying my account was disabled.
Not only that, I responded to the appeal and I received another generic automated email saying that it was denied and ther is nothing else I can do?!
Then, I email my Acct Rep and I get a bounce back email delivery!
I was hoping that this was a terrible mistake but after reading all of the reviews there seems to be something new happening that is significantly messing up their loyalty and branding.
To think... I just recommended 11 other HR pros to them last week.
I am hoping that I at least get access to those we were in contact with so they don't think we are flaky. Completely disappointed that they would cancel someone's account without proper appeal and speaking with the customer.
When I go a few months without using the service, I get multiple calls then. But no call now? No personalization? No customer service?
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