All in all - Don't tryst this website. They guarantee a response within 24h, two days I am still waiting. Website seems professional so didn't think I would experience any problems. I ordered three items, however only got one in the mail in an envelope with no brand identity or a logo to state it was from "Prowaist". On the front just a random chinese address. Inside - a poor quality product that looked nothing like the website. When I got chatting to someone on the website they said it must be from their warehouse in China. And that the other stuff is on the way. How can something from China be faster than anything sent within the UK? I bought these things for my wedding for Gods sake! I just want to return this item and be done with it!