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1 Review by Helen

Zazzle

Zazzle

3/6/11

I ordered a customized keychain and pre-paid c.$40-45, which included shipping costs from UK to France. When the item arrived, I was away and my neighbor accepted it and left the package for me to find. Some weeks later, when I returned, I tore it open, loved the keychain and threw away the wrappings. It was only after that, when I saw my neighbor, that she explained that she had paid the shipping costs required by FedEx (I think; pretty sure -- an additional 31 euros, or c.40-45 dollars) for delivery from the US, not UK whose Zazzle site I had ordered from. I paid her back, then looked at my order and asked Zazzle what had happened. Their reply indicated that this was a problem with "my loal distributor" and that I should try to get a copy of the bill from FedEx. As I do not even know the date of delivery and am not quite certain that it was FedEx, this is hopeless. So, I have a nice keychain (mass produced, simply custom engraved with one word) for which I have paid around $85.00. I really resent Zazzle's implying that this is somehow my fault -- when the only fault I had was to have used Zazzle. I wouldn't recommend this company to anyone.

Helen Has Earned 4 Votes

Helen D.'s review of Zazzle earned a Very Helpful vote
on 11/20/14
Helen D.'s review of Zazzle earned a Fraud Buster vote
on 12/9/12
Helen D.'s review of Zazzle earned a Very Helpful vote
on 4/4/11
Helen D.'s review of Zazzle earned a Very Helpful vote
on 3/6/11

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