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Heidi p.

  • 1 Review
  • 1 Helpful Vote
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Experience: Clothing & Fashion

Member since November 2018

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1 Review by Heidi

I went into the store to look at a dress I found online. They did not have the dress in their store, so I tried on a similar one and then ordered the dress I wanted online in a size small. This was two weeks prior to my party. I received the dress unfortunately it came to me in a size XL. I called customer service and they shipped me another dress and I returned the oversized one. Well the dress shipping confirmation said it was delievered even though it was not. I was home at said time and we have a ring doorbell and no one came to our house. I called customer service again and they basically told me I was out of luck as they could not guarantee I would get another dress in time even though they could have overnighted the dress to me. So after ordering in plenty of time in advance I am screwed and now have to try to find time with my long work day tomorrow to find a dress that fits properly and I like. Sooooo disappointed with maurices at this point and don't know if I will ever return even though this is where I purchase 90% of my work clothes from here.

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The sent my purchase In two shipments to the wrong address. I caught the first one two days...


Worst customer service and just plain regular service. Overpriced with bad service. Never again....