I ordered the frame said it was shipped took three more weeks to ship now I looked at the refund information and it says they only give a refund of 30 days well I just got it today and it's already past 30 days there's no frame doesn't look anything like the picture I would like a refund you can't talk to anybody you have to send him an email if they don't answer your email horrible horrible service. My picture says it comes on a canvas framed it's not it was rolled up in a plastic bag.my husband opened it and said did you order drawer liner.!