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Heide S.

Contributor Level

Total Points
85

1 Review by Heide

  • CheapOair

11/18/17

Booked for a specific date a flight for $81, when I got the confirmation email the date was different so I immediately called the cheapoair customer service number to resolve the issue he told me I chose the alternate date because it was cheaper? I did not so beware. To change the date to what I needed costed an additional $95 says the rep on the phone the flight ended up costing me $186. They would not budge even tho they they were advertising the same flight on their website for $92.60? I could have booked thru spirit directly for $112. I will never use cheapoair again. Buyer beware. The funny thing is I could have paid the $50 cancel fee and rebooked thru spirit directly and still saved money.

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CustomerService C. – CheapOair Rep

Customer purchased an alternate date, being focused on the $81.00 price. When she realized it was not the date she actually needed, we did have to collect the applicable airfare for the date she needed., Our website does not change dates when flights have been selected. We do give you the option to cancel with a fee, or to pay the applicable airfare for your travel dates.

CheapOair

Heide Has Earned 5 Votes

Heide S.'s review of CheapOair earned 5 Very Helpful votes

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