Hedayat s.

I reserved an apartment in North of France through booking.com and received the confirmation of my reservations!, I travelled from Paris to North 400 km and found the place but after couple of hours I could reach the superintendent! They were not expecting me, the apartment was rented to someone else and the superintendent has informed Booking.com before my arrival for the unavailability of the apartment. It was disaster I was tired and confused, traveling from Canada. Finally I could reach Booking.com and they reserved another place for me and emailed me the address, I found the new reserved place and they said the room is not available! It was unbelievable! I do not trust Booking.com services at all. Booking.com charged me and later returned the money but not in full!