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I ordered a floating pool lounger and instead got 2 Mexican blankets. Made contact with VM and they said I could send the Mexican Blankets back, great, however I would have to pay the return shipping charges. Approx $30. Unbelievable. They said that it was state on the original purchase info. I told them I would have gladly paid to return it if I had ever received it. What a scam. I am going to try and get the situation dealt with and satisfaction from ebay
Heather M.'s review of VMInnovations earned 3 Very Helpful votes
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They purposely sold me broken equipment. When I called them to get a refund they told me I had to...
I received the wrong product and what I did get was half of what I ordered. I ordered the bonsai...
Heather, I apologize the wrong item was sent to you we do our best to make sure this never happens. After reviewing the details of your sale I have processed a full refund without requiring the item to be returned. Please reach out if you are needing further assistance.