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Heather M.

Toronto, Canada

Contributor Level

Total Points
81

1 Review by Heather

  • Decathlon

2/9/23

I was pleased to see that Decathalon had my size in swimsuits and ordered three items. They all showed up one size too small. I would not have ordered them if it was not possible to get them in my size.

I tried to return them and customer services sent me a form to complete to get a label printed by Canada Post. Rather than automatically put the various reference numbers in the correct form, I had to have three separate documents open on my mobile. It is not easy. Why can the reference codes not automatically be pulled from the system?

What a waste of time!

Tip for consumers:
They don't really have larger sizes even though the website posted larger sizes. I would call to confirm.

Products used:
Had to return everything.

Service
Value
Shipping
Returns
Quality

Heather Has Earned 1 Vote

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