Heather K.

Unfortautely these are beautiful but too big for my liking. Have not had the greatest experience with customer service. Beware the post on these earring are larger than normal. I have never had an earring not go through my holes and actually hurt when pushing through. I was told they have smaller post, but that it requires that i do not get the screw-back type (which i really like because I'm a busy mom always running and working. When i requested a refund they stated i could not as i had taken off the tag (in order to try them on). My only option is an exchange. So i am exchanging for a set that is a bit smaller (1.25 rather than 2.0 k) as well as friction back rather than the screw-back. Disappointed again unfortunately there is no credit of $ as they are calling it an even exchange although im going from 2.0 to 1.25. Lastly, when returning the earring via mail, it is at customers expense and the require it to be insured and signature required... yet when we received in the mail it was not signature required?...

Overall, Just not as happy as I would like to have been with the Christmas gift of a new set of earring.