heatherj252

Heather J.

Nevada, United States

Contributor Level

Total Points
260

2 Reviews by Heather

7/8/21
Verified purchase

We ordered the Charleston Chest, Dresser and 2 night stands in white paid for the white glove delivery and assembly. They are not white but ivory, the feet on all 4 pieces are crooked, draws don't line up and have gaps, some draws do not close all the way, mitered corners do not meet and top of chest bows up on front right with a gap. Showed pictures to customer service and was told that they meet manufactures standards end of discussions. My review of the items on their website are not there even after email verification and thanking me for the reviews. They have also blocked me from their facebook and twitter pages. Why because they don't want people to know the truth about how crappy their products are and just want to steal peoples money. I wish I would have looked at their FB and Twitter pages as they are loaded with angry customers. Kids in Elementary school wood shop could have built these better. Run from Bob's scam artist!
THEY DO NOT EVEN DESERVE THE 1 STAR!

Service
Value
Shipping
Returns
Quality
12/15/20

Walter was very professional and customer service oriented. Walter was very knowledgeable and did an exceptional job installing our new windows. Walter was very friendly and attentive to our needs with regards to out animals. Walter is a Huge asset to the company.

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