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Recently I ordered something from zazzle and was disappointed with extra costs charged by a broker when UPS delivered the product to me on Canada. After posting here Zazzle's customer service quickly contacted me, looked into my order, and provided me wth three very fair options. They obviously care about customer service and satisfaction. Thank you Zazzle. I am impressed!
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Hello Heather,
We are so sorry to hear about your about your recent Zazzle order experience. This is definitely not the type of service we want to be known for, and I truly apologize.
I will be sending you a personal message here, asking for your Zazzle account information. Please reply at your earliest convenience so that we may further assist you.
Thank you,
Tram