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heatherd509

Heather D.

Contributor Level

Total Points
80

1 Review by Heather

6/16/21

Do NOT do business with this company. The website stated that orders would ship in 3-5 days. I messaged the company after not getting an update and the owner sent an odd reply about packing up the wife and horse trailer to get more plants…but no estimated ship date. After another week of no updates, I sent another email requesting info and received a reply that they items would ship that week or the next. A couple weeks later I emailed AGAIN, and the owner said they didn't have one of the two items anymore and could go ahead and send the other item if i would like. I ordered two plants for Mother's Day and over a month later they still haven't shipped and don't even have both items? I expressed my disappointment to which the owner sent a very snarky reply and mentioned that shipping delays were referenced on the home page of their website. That's fine, but 1) you have to scroll way down if you're ordering on your phone and miss it all together if you use their search function, 2) they messaged stating the items would ship within a week at one point and they still hadn't shipped 3 weeks later, 3) they didn't even have the items! And 4) they took my money the day I placed the order. I received my refund, but this company is a nightmare to deal with and completely unreliable. Save your time and money and go elsewhere.

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