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The quality isn't great but their return policy makes purchasing here not worth it. You have to begin the return within seven days and sometimes that's just not possible. When you miss that deadline you can only get store credit and I also have to pay $14.95 to send it back. I would literally shop anywhere else to not have to jump through these hoops. I will stick with Revolve and Asos since making returns is so easy and hassle free! 0/10 for Showpo
Tip for consumers:
Don't purchase from here- waste of energy and time and the quality is poor at best
Products used:
Jacquard dress
Hannah D.'s review of Showpo earned 3 Very Helpful votes
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Be careful, the size guide is misleading. The size guide says a US women's size 8 bust is 38...
Hi Hannah,
Thank you so much for leaving your review.
We are sorry to hear that your item was not quite right.
As per our US Returns Policy, customers can return their items within 21 days from the delivery date for a refund in form of store credit which can be used towards future purchases. Alternatively, customers can create a return for a refund back to your original method of payment within 7 days from delivery.
We truly do aim to be fair and considerate to all our customers and this is why we have instilled our transparent returns policy. To ensure that we make this policy readily available for our customers to view we ensure that this is communicated across various points of our US site including our FAQ's and the product page.
If you believe you have received a defective item, however, could you please send 2-3 images to info@showpo.com? Our Customer Happiness Team will happily look into this further for you.
We hope this clarifies our return policies.
If you have any other questions or concerns, please don't hesitate to reach out to our Customer Happiness Team.
Kindest,
Showpo