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HB F.

Boston, United States

Contributor Level

Total Points
100

1 Review by HB

  • Zenni Optical

1/5/24

Frames cute, lenses work, if anything goes wrong after 30 days, you are out of luck. Lenses popped out, cheap frame broke after a few months of use and they won't fix it.

Tip for consumers:
The frames are cheap. There is a 30 day warranty. Once that 30 days is over, it doesn't matter if the frames are bad, poorly made, if the hinge breaks, if the lenses pop out, if there is anything that goes wrong at all after 30 days, Zenni will not fix, refund or exchange. If you want glasses that will last for years, this is not the place to get them. If you want any sort of guarantee or a company that stands behind their product, this is not the place to buy glasses. Fast Fashion. Cheap.

Products used:
Glasses

Value
Shipping
Quality

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