Hazel B.

I've purchased several articles of clothing from Blair. Their catalogs and website are so enticing, especially when they have sales. Unfortunately, their website and catalogs do not accurately reflect the clothing size. Although they readily accept merchandise returns, customers lose the shipping cost each time. After complaining that their merchandise was being returned solely because their sizing charts were grossly incorrect, skirts literally so large that they dropped to the floor, I was told that a customer who uses their return label will be incurring the 9.99 shipping cost.

When explaining to customer service that I would have been keeping the items had they been reflective of their advertising, they simply repeated their company's return mantra. It is unfortunate that this is how they treat their customers. I won't be shopping with any of the Blair companies again. Buyer beware.