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Return policy/process is a nightmare. Received email from WHBM confirming return was in transit on 8/24. Almost a month later and all any of the reps can tell me is that it's STILL IN TRANSIT and I must wait even longer. Their policy states that the process takes 7-14 days from the day you ship your return but all the reps keep saying to wait 4 weeks! Ridiculous! I will never shop there again after this.
Hayley S.'s review of WhiteHouseBlackMarket earned a Very Helpful vote
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