Hayley H.

For awhile I was ordering from Forever21 quite often. Upon my latest order I had an issue. I was confident that they would be able to provide a resolution that made sense. My package showed it was delivered yet it was no where to be found! They said they would check with the carrier. No one ever contacted me back. When I contacted them they said it was delivered to me (It wasn't) and that they couldnt do anything. Now I am out $200. I will not be ordering from them ever again and caution anyone who is considering placing an order. They will NOT help you if you have an issue and it could end up costing you. Not to mention, it's actually a FTC violation for them to deny a resolution.