Run away & Avoid this company like the plague. Used the service just once & was declined, even after having a three way concall with the service tech that performed the diagnostic who they hired and who verbally explained the Select home warranty that the compressor failure was due to a mechanical pump failure which is completely covered under the home service plan policy. Select home warranty denied the claim based on some policy document paragraph they were referring that this was an electrical failure (which it was not) & hence they would not pay A complete sham & totally dishonest. I asked for a refund since I paid for the next year in advance. Took forever to get my check back & dealing with the incompetent customer service was a complete nightmare.