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Harshad B.

Contributor Level

Total Points
81

1 Review by Harshad

  • Shift4

1/19/23

Their POS system and staff is still under testing and hence support is pathetic, don't get it even if it is offered free. It would take 1 hour to get some one on call and then the guy would say I am from Harbour touch let me transfer you to skyTab technician, that would be another hour and if you get disconnected you would start all over again. When the technician comes on phone they would not know anything as they are still exploring and learning the system

Products used:
SkyTab POS system and devices

Service
Value
Shipping
Returns
Quality
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Sean R. – Shift4 Rep

Thanks for reaching out to provide this feedback, Harshad. Your comments are really helpful in highlighting opportunities to improve our processes. If you need further assistance resolving your concerns, please don’t hesitate to reach out to our support team via live chat (available 24/7): shift4.com/support

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