Thumbnail of user harryp482

Harry P.

Contributor Level

Total Points
82

1 Review by Harry

  • ToyotaPartsDeal

10/11/23
Verified purchase

I bought a replacement steering wheel for my 2016 Land Cruiser for $628. It arrived different than the photo on their site. I called to inquire; they assured me that it is the correct OEM replacement part, after proving my VIN. I had an auto body shop attempt to install the replacement steering wheel and -- surprise -- it was the wrong part! This company uses Toyota script/coloring in their advertising, sent a different part than advertised on their site, assured me it was the correct OEM part, and then refused the return. I understand that when they do accept the return they charge a 20% restocking fee - FOR THE WRONG PART! This company is a SCAM - avoid them at all costs!

Products used:
I had the auto body shop obtain the correct part and had to eat the $628 cost from ToyotaPartsDeal.com.

Service
Value
Shipping
Returns
Quality

Harry Has Earned 2 Votes

Harry P.'s review of ToyotaPartsDeal earned 2 Very Helpful votes

Harry hasn’t received any thanks yous.

Harry doesn’t have any fans yet.

Harry isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user andrewz622
4/23/24

Terrible customer service - No refund following RMA - very rude; unresponsive - multiple listings...

Thumbnail of user pizzahottie
4/5/24

Go elsewhere. Bought parts from them and they were incorrect. I never installed them and...