Waiting for 2 hours for a simple XMR to BTC exchange! This is outrageous. People are loosing money on the exchange rate because this "instant" exchange is not so instant. They come up with all type of excuses. Stay away from this site!
* SimpleSwap attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi, thank you for letting us know about the issue!
Could you, please, share more details with us, for example, your ticket number, so our team will review this case in detail and get back with an update soon?
UPDATE: Glad to inform you that your swap was completed successfully! Once again we apologise for this small delay and will be glad to see you again on SimpleSwap.
Harry Has Earned 1 Vote
Harry B.'s review of SimpleSwap earned a Very Helpful vote
Hi, thank you for letting us know about the issue!
Could you, please, share more details with us, for example, your ticket number, so our team will review this case in detail and get back with an update soon?
UPDATE: Glad to inform you that your swap was completed successfully! Once again we apologise for this small delay and will be glad to see you again on SimpleSwap.