Harriet D.

My advice is be more than 100% sure before you order from the site. Final Sales are non returnable even if there is damage. If you have been foolish enough to make an error regarding the sizing then you will be accused of maliciously damaging goods for a refund!

Read my exchange with SHOP HERS Blair Porter:

Hello,

I'm sorry but that damage was not there when these shoes were sent out to you. They were listed as brand new and in perfect condition. Our inspectors would never over look wear such as that. It's quite concerning that you were looking to cancel this sale before it was fulfilled and now you have received the heels and there is damage on the item which was not there when we shipped out.

I'm sorry but we cannot honor the request for a return. You are more than welcome to re-list the heels within your own closet for sale to recoup the funds.

Regards,
-Blair...

Mrs Batz <*******@gmail.com>
7:48 PM (2 hours ago)

To Shop
Hi Blair
I knew this would happen and suspected as much because I had enquired about the cancellation. It's sad that you think I would damage them within minutes of getting them. Like I said lesson learnt shame it was this way, they actually fitted better than I thought. If you check the time fedex delivered it and I sent the message you will realise. As a lawyer my integrity is worth more to me than to make a false claim.
Regards

--
Blair Porter

CUSTOMER SERVICE Shop Hers
*******@shop-hers.co