Harika O.

Ordering our bed frame set through NY further outlet has been a wild ride. The company is absolutely irresponsible and takes no accountability for their service. We paid an additional mount for white glove service with assembly and the delivery was cancelled 3 times due to the poor choice of their carriers. The cancellations did not have a prior notice. When the bed frame finally showed up, the company was unwilling to assemble the bed and customer service was hopeless. While the 3rd party company agreed to assemble, there was no help from NY furniture outlet or the carrier to resolve the issue. We will never order and do not recommend ordering through their website due to reckless service.