I bought a game key off them, and for a month everything seemed fine. Then all of a suddenly get a $5 dollars charge on paypal for something called VIP sub. I look it up, and it was K4G charging me for some mysterious subscription i had no idea about. I wrote them a letter they send form letter back saying to cancel i need to sign into my account and cancel the subscription. But I tell them i have no account with you.
I even went to their site, there is no account sure enough with my email which they said was associated with this VIP subscription thing. I had to send them screen shots, took 5 back and forths of them just keep sending me the same thing different ways. Finally after I send them screen shots proving I have no account. Then i get this email asking for confirmation for my account clearly just created by them. I have no choice but to confirm so then i have to go try to find this darn sub service on their site. And of course it's hidden under this huge colorful banner which makes the page scroll so you can't see the bottom. And guess where the unsub was hidden. Yep, in the smallest font on the screen, hidden below this banner on the page that gives no indication there was some link hidden that i Had to scroll down this huge add banner that again took up the entire page and then some.
I proved to them i had no invoice showing that I agreed to this sub. I proved to them i had no account with them so I was being charged for an imaginary service, and still they refuse to give a refund.
There are stories all over of hidden charges that appear on people's credit cards with them, and they always refuse to give the money back. Even when they clearly do this hoping people won't notice and months of charges will happen before some people notice. They are really scam/scum. I would stay clear. Other forums people are talking their keys working for 1 hour, then stopped working. Other people say their steam account was stolen soon after dealing with them and buying a game from them.
I would stay clear, it's all about the scam for them, they are just in it to rip people off from other countries knowing they are safe where they are operating from. Seriously stay clear... and read the negative forum and review posts, and ignore the positive ones. Anyone who scams this hard, you know they are trying to fill the review sites with fake reviews to hide the dirty tricks they are pulling...
Dear The J.,
Thank you for your review and we regret it is a negative one.
When it comes to what has been stated, we would like to emphasize that the subscription has never been activated without your consent. You enabled the K4G VIP during the purchase.
If you wish to cancel the K4G VIP, please go to the VIP tab under your K4G account and deactivate the subscription. See more details at our Support Center: https://help.k4g.com/how-to-unsubscribe-from-k4g-vip/
Nevertheless, since Customer Satisfaction means everything to us and we are disappointed to see that the subscription made you unhappy with your K4G experience could you please contact us via our LiveChat? We will do our best to solve your issue.
Looking forward to hearing from you.
Best regards,
Lukas
K4G Team