I had a 5 star perfect acct record and because i was shipping my items from my business i got kicked out the site?! I clicked the option pay for my own shipping and ordered made the order on my website and shipped to the customer... I NEVER HAD A CUSTOMER COMPLAIN. All 5 star reviews and then Mecari cancels my acct because they said they prohibit any form of shipment but from home? I dont get it. They are still making money they dont make money when someones ships from home?! They also gave no warning. This site needs to go under do not use them
Hi Hannah,
We do have certain policies in place to protect our buyers and sellers as it relates to shipping, but we'd love to look into this and help. Please reach out to contact@mercari.com with your account information.