I have ordered multiple times from Zaful.com. Some things can be hit or miss, but I really enjoyed my most recent purchase which was two off the shoulder crop tops and a gingham set. They were all really good prices, and decent quality for the price you are paying. The only I issue I had was with a skirt that came with one of the tops. It was too short for me to wear, but other than that I was very happy with this order.
Hey Hannah,
Im so sorry you had this experience purchasing from our online store. We are continually trying to make our customers shopping experience smoother and more enjoyable. Since this time we now offer free express shipping, a cost we are more than happy to pay for our customers. I hope you can understand that as a growing business, you can't always absorb these costs straight away.
Thanks