I live in Toronto, ON (Canada) and this is the breakdown of dates to when I got my glasses:
Nov 29,2016Payment Pending
Nov 29,2016Order Details Received
Nov 29,2016On Hold
Nov 30,2016Frame & Lens Allocation
Dec 5,2016 Lens Cutting & Bevel edging
Dec 6,2016 Lens & Frame Fitting
Dec 9,2016 Quality Check
Dec 12,2016 Glasses arrived
There was an error in one of the prescriptions and they sent me another pair for free!