Neither the invoice nor the return policy indicates/indicated that a return authorization was necessary. Yet the business asserts it does/did. ANYTHING your order from this business be certain of what you order, meaning proper sizes, etc. They are disreputable and will not honor any returns and just looking to sell. I strongly recommend using AresWear for any apparel purchases. They also, like EpicSports, have the mfr ship straight to the customer but, unlike Epic, are transparent and specify their policy and work with their customers to ensure any returns are effective.