Gwinn I.’s Reviews of PongoResume & more

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“Exhausted from writing multiple resumes, I wanted an...”

11/3/14

Exhausted from writing multiple resumes, I wanted an "expert" to create a resume. Perhaps my expectations were too high, but I expect to be impressed after spending $155 for an expertly written resume. I am hugely disappointed. There were errors in the resume, including address, employment date, a job title, etc. These aren't small errors. The resume did not impress me. How could it possibly impress a prospective employer? I was so excited after reading about Pongo and shared my enthusiasm with a couple friends/fellow job seekers. My advice to them: Save your money. Go to the library, check out books, network and cross your fingers.

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Lynn C. – PongoResume Rep Over a year old

Hi Gwinn,

We're sorry to hear that you were unhappy with a professional resume that was written for you. Our Professional Resume Writing service is a very collaborative effort and we are in consistent communication with our customers. We are so confident in our service that we offer a money-back guarantee on professionally written resumes. If you were not satisfied in any way, we hope that you would have communicated with your writer and given us the opportunity to makes things right. We have attempted to locate you in our customer records and have been unable to find a customer or a professionally written resume with the first name "Gwinn". Please feel free to give us a call or send us a message with the name and contact information you used on your account and resume so that we may locate you in our records and address the issues you expressed.