GE customer service is worse than 1-star. Apparently, they no longer include owner's manuals with their appliances, although their quick guide says to call *******000 to order a paper copy. I need an owner's manual for a recently purchased microwave. I called the number, waited on hold for an hour, and was told by their very unhelpful representative that they no longer print them at all. Then she very rudely hung up on me. No more GE EVER!