Guy A.

This is the worst tech company I've ever encountered.

They are completely incompetent. I ordered and Apple Watch with a black strap that was advertised as being in pristine condition. However, I received a watch with a dirty marked white strap. They claim they do 70 checks on each watch, but this is clearly nonsense as they didn't even check the colour or condition of the strap.

As well as being incompetent, their returns policy is unethical. They wouldn't refund the delivery cost as they said the delivery arrived on time so they didn't have to refund the delivery - even though the item they sent me wasn't what I ordered!

Overall - terrible customer service, and the items they sell don't match the descriptions on their site. Do yourself a favour and save yourself the stress by shopping with a reputable retailer.