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Gustavo T.

Contributor Level

Total Points
84

1 Review by Gustavo

  • 2Checkout (now Verifone)

10/8/20

I had my doubts about opening an account on 2checkout reading so many user complaints, but I gave my vote of confidence and opened the account a few months ago. I had a lucky with my business, I made my first sales, a little over $ 1000usd, enough to pay some debts. But today they had to send me my money and I find that my account was restricted, they do not tell me the reason, they do not tell me that I have to send to normalize my account and the support does not respond to me... If someone from the 2CO team reads this and can solve the problem, my merchant code its **************

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Raluca B. – 2Checkout (now Verifone) Rep

Hello, Gustavo! Thank you for taking the time to leave us a review! We apologize for any inconvenience you may have experienced. After a review of your account held by our Risk department, their findings initiated the immediate action to close the account and stop processing payments for your business.

Your account has been suspended effective immediately, pending closure. The total remaining balance on your account will be reviewed for a final payment after 180 days from the date of the last complete sale; please note that these funds are held to cover any potential refunds or chargebacks that may be received during this timeframe, and prevent your account balance from becoming negative.

We sincerely apologize for any disruption that this may cause you or your business, but must adhere to banking regulations. We wish you and your business great success in the future.

Gustavo Has Earned 4 Votes

Gustavo T.'s review of 2Checkout (now Verifone) earned 4 Very Helpful votes

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