Gus N.

Alright, we were loyal Republic customers for 8 years. We were very thankful for the cheap prices and dealt with the inconveniences because of those cheap prices (therefore the 2 stars instead of 1). But, with the merger with Dish things completely went to pot. We had to upgrade to new plans for some of our phones and the new plans had worse coverage not better. My son's and wife's phones would have no data if they didn't have 5G - it would drop completely. We were in WA DC and they had no coverage! In the middle of the capital - ridiculous. Also, with the merger to dish, voice mail stopped working. Also, everytime I texted my wife and my son I had to check to make sure it went through, if they didn't have 5G coverage a "chat" wouldn't go through and I'd have to switch to SMS - manually. Then, my wife's phone stopped getting texts at random. So, we knew it was time to go. We left -and here is the kicker, they WILL NOT delete your credit card information after you leave. I caused the biggest stink with the support department and they simply continued to insist that they "could" not do it and there was no one that I could talk to about deleting it. They kept offering for me to update it with a new card. How ridiculous. Like I'd give them another card. Anyways, buyer beware.